Terms of Service – Auravée

1. Overview

This website is operated by Auravée. Throughout the site, the terms “we”, “us” and “our” refer to Auravée. Auravée offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, and policies stated here.

By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

2. Store Information

Business Name: Auravée
Legal Status: Individual business
Registration Number: [to be completed]
NIF: [to be completed]
Registered Address: Algeria
Email: contact@auravee.com
Phone: +213 (0)5 55 56 57 49
Platform: Powered by Shopify Inc.

3. Use of the Website

You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or any code of a destructive nature.

You agree to provide current, complete, and accurate account information for all purchases made via our website.

4. Products and Availability

All products are subject to availability. We reserve the right to discontinue any product at any time or limit quantities.

Descriptions of products are as accurate as possible, but we do not warrant that descriptions or other content are error-free.

5. Orders and Confirmation

Orders placed on our Shopify store are not automatically accepted. Each order is confirmed manually via phone (Cash on Delivery process).
We reserve the right to cancel or refuse any order if the client is unreachable or the information is incorrect.

6. Prices and Payment

Prices are displayed in Algerian Dinar (DZD) and include all applicable taxes.
We only accept payment upon delivery (Cash on Delivery - COD). No online payment is required at checkout.

7. Shipping and Delivery

Deliveries are made to all wilayas in Algeria within 2 to 7 working days depending on the region.
Shipping delays may occur in exceptional cases (weather, strikes, high demand).

8. Returns and Refunds

Due to the nature of our health and wellness products, we do not accept returns or refunds unless:

• The product was damaged upon delivery

• The product delivered does not match the order

For more details, see our Return and Refund Policy.

9. Intellectual Property

All content on this site (texts, images, logos, branding) is the property of Auravée and may not be reproduced, copied, or used without written permission.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.
We never sell or share your data with third parties.

11. Modifications

We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.

12. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Algeria.